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FAQ & Guides
Browse our frequently asked questions and comprehensive guides to find solutions to common issues.
View FAQ →Email Support
Send us an email and our support team will get back to you within 24-48 hours with a response.
Send Email →Frequently Asked Questions
To reset your password, go to the login screen and click on the "Forgot Password" link. Enter your email address and we'll send you a password reset link. Follow the instructions in the email to create a new password.
To report a bug, please send an email to marketing@clovervillagechillgames.com with the following information: Your device type, operating system version, game version, a detailed description of the bug, and screenshots or videos if possible.
Yes, most of our games can be played offline. However, some features like leaderboards, achievements, and in-game purchases require an internet connection.
You can contact our support team by sending an email to marketing@clovervillagechillgames.com. We typically respond within 24-48 hours.
Refund requests for in-app purchases should be directed to the app store where you made the purchase (Apple App Store or Google Play Store). Please follow their refund policies and procedures.
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